We create each true bracelet with high quality stretch cord and quality control standards. However, the stretch cord is not indestructible and may break over time with both improper wear & regular wear. Cord may also break if the bracelet is too small.
- Measure your wrist around the bone and allow for an extra 1/4” for comfort. All bracelets are made with comfort in mind and therefore, should fit a bit loose.
- If sending multiple pieces in for repair you only need to purchase this listing once.
- Please note: depending on the age of your bracelet and the availability of the gemstones, we may have to slightly alter the design.
- The $5 fee covers the repair/resize and cost to ship back to you. You are responsible for the shipping cost to send the item in to us.
- The current turnaround time for repairs is 1-2 weeks from when we receive your item.